Privacy Policy
Commitment to Your Privacy
Zia Infotech, a leading IT solutions provider in Jaipur, respects your privacy. Whether you’re using our digital solutions, exploring our services, or submitting inquiries, your data is treated with complete confidentiality and used responsibly to enhance your experience.
Information We Collect
We collect both personal and technical data to provide effective, secure, and customized IT and marketing solutions.
Personal Data
- Full Name
- Email Address
- Phone Number
- Company/Business Details
- Postal/Billing Address
- Service Preferences
- Payment Details (collected via secure payment redirection)
Technical Data
- IP Address
- Browser and Device Information
- Website Navigation Behavior (via Google Analytics, Facebook Pixel, LinkedIn Insight Tag)
- Cookies and Session Tracking
For more on cookie data, visit our Cookie Policy.
How We Use This Information
The data we collect enables us to:
- Respond to service inquiries and offer personalized consultations
- Process payments and invoices via Zia Infotech’s Payment Options
- Enhance website performance and UX across devices
- Offer promotional campaigns (with opt-in consent)
- Improve design and content relevance
All usage strictly adheres to user consent and internal data handling procedures.
Legal Grounds for Data Processing
We process your data based on:
- Your explicit consent (e.g., contact forms, opt-ins)
- Performance of a contract (e.g., project onboarding)
- Compliance with legal obligations (e.g., tax regulations)
- Legitimate interests (e.g., service improvement, fraud prevention)
Data Storage and Retention
We maintain your personal information only as long as required.
- User form entries: Retained for 24 months
- Transactional records: Retained for 7 years (as per Indian tax law)
- Marketing data: Up to 12 months (unless opted out)
- Project data: 6 to 18 months for revisions, support, and audits
Cookies and User Behavior Tracking
Cookies help us analyze how visitors use our website. By agreeing to our cookies, you allow Zia Infotech to personalize content and show relevant ads.
Types of cookies used:
- Essential cookies (login, forms)
- Analytical cookies (Google Analytics, Facebook Pixel)
- Advertising cookies (Google Ads, Meta Ads, LinkedIn)
For details, visit our Cookies Policy.
Data Security Measures
Your data is protected through:
- SSL encryption and HTTPS
- Password-protected dashboards
- Encrypted backups
- IP Whitelisting and Firewall Protection
Limited access to authorized personnel only
View our Security Statement for more.
Third-Party Integrations
We use third-party platforms to deliver services and marketing campaigns efficiently:
- Google Analytics, Google Workspace
- Razorpay (payment processing)
- WhatsApp API (bulk communications)
- Zoho CRM (project management)
- Meta (Facebook & Instagram), LinkedIn, YouTube (ads and retargeting)
Data is shared only for operational purposes, with strict NDAs in place.
Your Rights
Under GDPR and the Indian IT Act, you have rights to:
- Access or correct your personal data
- Delete or request deletion of data
- Withdraw marketing consent at any time
- Transfer your data (portability)
- Object to data processing based on your legitimate interest
Request via email: support@ziainfotech.com
Cross-border Data Transfers
If you’re accessing Zia Infotech services from outside India (e.g., UK, EU, USA), your data may be processed in India under our secure systems. All processing aligns with international compliance standards.
Children’s Privacy
Zia Infotech does not knowingly collect personal information from individuals under the age of 16. If you believe your child has provided data, contact us for prompt deletion.
Payment Data Handling
We do not store payment credentials (credit card, UPI PIN, etc.). All payments are redirected to third-party secure gateways like Razorpay. For more, refer to our Payment Policy and Refund & Cancellation Policy.
Internal Links
Explore our services to understand how data is utilized across categories.
Legal Jurisdiction
All legal matters related to data or privacy are governed by the courts of Jaipur, Rajasthan, India.
Changes to This Privacy Policy
We reserve the right to update this policy without prior notice.
- Last reviewed: June 2025
- Next review: June 2026
Contact Zia Infotech
Zia Infotech
1052, Ram Nagar, Shastri Nagar, Jaipur – 302016, Rajasthan, India
📞 +91 9024 558 448 / +91 7877 558 786
📧 support@ziainfotech.com
Thank you for trusting Zia Infotech – your security, growth, and data privacy matter to us.
