The Banking, Financial Services and Insurance (BFSI) sector is undergoing a rapid transformation today. The changes in Digital world have a profound impact on financial institutions. Customers, particularly the GenY, want to use digital channels as their primary means of interacting with financial institutions and expect continuous customer engagement which has forced BFSI service providers to look at alternate operating models. Additionally the regulatory changes, diminishing profit margins and growth factors have added to the pressure.
Banking industry is facing competition from Non-Banking players such as Google, PayPal, PayTm, mPaisa, Retailers and many more. This Non-Banking trend is increasing with more scope and intensity towards theme of Making Digital India and it creates competitive challenges to Banking Industry to retain their market position and customer base.
Zia InfoTech is helping Banking, Financial Services & Insurance Industry in the right directions by providing immense opportunities for offering industrial best product, services and a superior customer satisfactory experience.